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Office of Technology
General
Technology Policies
Resident Students
Faculty/Staff
Service Desk
Critical Service Status
  • Date: 9/26/2020
    Time: 7:09:14 PM

    Status Service
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    Email
    Information Security
    Internet
    MyLewis Portal
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    See Details

Office of Technology

SERVICE DESK

Critical Service Status

Date: 9/26/2020
Time: 7:09:14 PM

Status Service
Banner
Email
Information Security
Internet
MyLewis Portal
Network
Phones
Web Printing
Wireless

See Details

Password Management

Managing your password is simple using OKTA self-service:


Setup/Maintain your OKTA Profile Complete Setup to enable Self-Service Password Reset. Must confirm text & secondary email to use this feature.
Update Your Password Using the Password Requirements listed below.
Forgot Your Password Request Text Message or Email ONLY if you have previously setup your OKTA Profile and confirmed your Text or Email.

See OKTA FAQ.

Password Requirements

When resetting your password, the new password must meet the University’s security requirements for complexity:

  • Must be at least 8 characters in length.
  • Must contain at least one Upper Case Letter.
  • Must contain at least one Lower Case Letter.
  • Must contain at least one Number.
  • Must contain at least one Special Character.
  • Cannot contain part of your Lewis username, first name, or last name.
  • Up to 5 previous passwords are remembered, therefore you cannot use one of your last 5 passwords.
PASSWORD LIFE EXPECTANCY
  • Your password is good for 180 days from the date it was set.
  • You should receive notification to your Lewis Email when your password is due to expire.
  • Expired password can be reset at LewisU.Okta.com

For assistance, contact the Service Desk:
(815) 836-5950
ServiceDesk@LewisU.edu