Office of Technology
- Overview
- General
- Technology Policies
- All Students
- Resident Students
-
Faculty/Staff
- Accessing Your Lewis Accounts for Faculty/Staff
- Resetting Your Network/ Email Password for Faculty/Staff
- Classroom Media Request Form
- Faculty Laptop Distribution and Loaner Policy
- Helpdesk Online
- Faculty Online Services
- Grade Submission
- Report No Show Students
- View Class Roster
- Voicemail
- Voicemail Setup
- Wireless Internet
Help Desk Locations and Hours
Contact the Help Desk
On Campus ext 5950 or Off Campus 815-836-5950
helpdesk@lewisu.edu
https://helpdesk.lewisu.edu
Lower Level of the LRC - Main Location
Monday-Thursday: 7:30am-5pm
Friday: 7:30am-5pm
Saturday and Sunday: closed
First Floor of the Library - Auxiliary Location
Monday-Thursday: 7:45am-9pm
Friday: 7:45am-5pm
Saturday: 9am-5pm
Sunday: closed
During evening and weekend hours, the Auxiliary Help Desk will resolve as many problems as possible. However, in some instances when an issue must be handled by our regular full-time staff, the incident will be forwarded to the appropriate department for handling upon their return during normal business hours. Please note that, depending on the severity, critical issues affecting multiple users may be escalated for out-of-hours resolution.
One University Parkway
Romeoville, IL 60446-2200
(815) 838-0500
(800) 897-9000
Lewis University is authorized to operate as a postsecondary educational institution by the Illinois Board of Higher Education.
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