Walgreens Executive Shares Insights on Leadership

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Walgreens Executive Shares Insights on Leadership in the Workplace

Published: November 13, 2015.

Bring results to your organization, said Jeanette Kilo-Smith, corporate director of Human Resources, Diversity Management and HR Government Compliance at Walgreens Boots Alliance.

The business leader spoke Nov. 10 about her experiences in becoming a leader, and how to be a successful leader in the workplace. The audience at Lewis University in Romeoville was primarily students in an undergraduate Organizational Leadership class, taught by Dr. Neena Gopalan, assistant professor of psychology.

Throughout her career she has been known for getting things done and bringing results to the organization. Kilo-Smith has had senior positions in human resources in retail (Walmart), telecommunications (Motorola) and defense systems technology industries. Currently she has responsibility for development and implementation of Walgreens diversity plan for 250,000 U.S. employees.

She encouraged students to be authentic. She said, “What people believe of you is how they will see you. If you want to be known for something, start to shape what people say about you. Tell them what you want people to think of you and know you for. What do you bring to the table?”

Some tips she had for obtaining and keeping positions in leadership include:

  • Be a risk-taker. Assess what risks to take and learn from your mistakes.

  • Be credentialed in your space. You should be an expert in your subject matter.

  • Have ideas on how to improve processes and develop a plan.

  • Drive efficiencies to the business. Understanding the business helps you to make contributions.

  • Getting the job doesn’t mean you will keep it. Make the tough decisions and be able to live with them.

The event was sponsored by the student chapter of the Society for Human Resource Management (SHRM) at Lewis University.

Lewis University is a Catholic university in the Lasallian tradition offering distinctive undergraduate and graduate programs to nearly 7,000 traditional and adult students. Lewis offers multiple campus locations, online degree programs, and a variety of formats that provide accessibility and convenience to a growing student population. Sponsored by the De La Salle Christian Brothers, Lewis prepares intellectually engaged, ethically grounded, globally connected, and socially responsible graduates. The seventh largest private not-for-profit university in Illinois, Lewis has been nationally recognized by The Princeton Review and U.S. News & World Report. Visit www.lewisu.edu for further information.



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