Helpdesk Online
Help Desk Online for Students
The Help Desk Web Portal is available at helpdesk.lewisu.edu . This site allows you to submit incidents (trouble tickets) via the web or you can search Lewis University's Knowledge Base.- The default username will be your first name followed by your middle initial and then your last name truncated at 18 characters. (Middle initial may or may not be used, depending if used upon admission.)
- For example, if your name is John J Doe, your username is johnjdoe. If your name is Jonathon L. Jacobson-Smith, your username is jonathonljacobsons. If your name is John C Smith and johncsmith is already assigned to another user, your username is johncsmith01.
Password: Your Lewis ID number (found on your Lewis ID card or Course Schedule).