Author Archives: Kristin Anderson

I can’t……why can’t I

“Hey, who turned off the lights?!”

So you go to use the library’s databases or you’re doing a preliminary exploration of Primo, and you get an error screen.

What………..do you DO?!

Check out our FAQ page b/c the answer to your predicament just might be there. Still don’t see what you’re looking for? Initiate a chat or send us an email, and we will suss you right out!

Don’t Neglect Google Scholar

Google is our friend.

When you are researching your topic in Primo and you come across an article that we do not have access to, don’t forget to check Google Scholar!

Scroll down to check the Google Scholar link FIRST!

You can find the link to Google Scholar right on the article’s request page. Instead of clicking on the “Request via Interlibrary Loan” link, scroll down to the bottom of the page and click on the “Search in Google Scholar” link.

Your article can be found on the right hand side with the pre-fix [PDF].

If your item is available in Google Scholar, you will see an item listed to the right of the results. Always click on the link to make sure the ENTIRE article is available. If it is, there is no need to submit that interlibrary loan request. The article is all yours for the taking!

If you still have questions, please let one of our staff members know and we will be happy to help.

Don’t forget to check out this other handy and helpful tip to link our Lewis Library catalog to your Google Scholar search!

Closed for Labor Day

Your Lewis University Library will be closed Sunday, September 6th and Monday, September 7th in honor of the Labor Day holiday. We will reopen at 7:30am on Tuesday, September 8th.

“Labor Day, the first Monday in September, is a creation of the labor movement and is dedicated to the social and economic achievements of American workers. It constitutes a yearly national tribute to the contributions workers have made to the strength, prosperity, and well-being of our country.” (Dept of Labor)

For more information on why we celebrate Labor Day, check out this website from the Department of Labor: https://www.dol.gov/general/laborday/history

I-Share’s Back ALRIGHT!

We’re gonna bring the flavor show you how

You can now borrow from over 91 libraries in Illinois. All you have to do is login to I-Share with your Lewis credentials (same as MyLewis).

Click on “All I-Share Libraries” and search for your item. Click on the title of your item, and scroll down to the “How to Get It” section.

You will see all of the institutions that have that item. Click on the arrow to the right of I-Share and a form will appear.

Verify that the information is correct and click on “Send Request.” That’s it! Your request has been submitted. If you want to check on the status of your request, renew your loans, or check on fines/fees, etc. you can click on your name in the upper right corner of the screen and select “My Library Card.”

We don’t recommend requesting textbooks via I-Share, as many textbooks are not lend-able by other institutions, and loan periods are usually only one month tops with no renewals.

Textbooks can be located and purchased at the Lewis University Bookstore.

I need Technical Support…what do I do!?

Don’t worry, I’ve sent an email.

IT help will not be available in the library this semester, but don’t fret! You can still get their help by follow these steps.

On-Campus Technical Support

Procedure to obtain in-person technical support from the Office of Technology Service Desk for the upcoming Fall semester:

  • Appointments for support are required, please call (815) 836-5950 or email the Service Desk servicedesk@lewisu.edu with the contact information provided below so a service ticket could be issued with a description of your problem and an appointment can be made during the posted hours of operation.
  • Face masks must be worn when visiting the Office Technology Service Desk at the lower level of the Learning Resources Center (LRC).
  • When visiting the Service Desk by appointment, please follow signage or markings for social distancing should there be more than one person be in the vicinity.  Service while you wait is not encouraged for the safety of our staff and constituents.
  • If it is deemed that your Lewis-issued equipment is in need of further service or repair, you will be asked to leave it with our technical staff and you will be contacted for pickup once it is ready.  Loaner equipment may be available on a limited basis. 
  • Support for classroom, office, laboratory, events or general on-campus activities is provided by contacting the Service Desk at (815) 836-5950 so support staff can be dispatched immediately to the location on campus.

Phone Technical Support

Phone service hours (815) 836-5950 to obtain technical support:

Monday – Thursday       8am – 9pm
Friday8am – 5pm
Saturday9am – 5pm
Sunday10am – 9pm

Office of Technology

Technology Support & Operations

Phone: 815-836-5950

Email: servicedesk@lewisu.edu

Web self-service: https://servicedesk.lewisu.edu

So You Need to Go to the Library.

The Lewis Library: Fall 2020 Updates

As the University begins the Fall semester, the following information will be useful when utilizing the Lewis Library’s space, collections and resources. All measures below have been taken to maximize the health and safety of everyone at the University, while still providing constant opportunities for research, material acquisition and information literacy curriculum for your courses.

The Library Staff will be returning to the campus, with a modified schedule (Monday –Friday 8:30am –5pm) beginning Monday August 17th, to prepare for Fall. The Library will be open to all Lewis Community Members beginning Monday August 24th. Please find information below about the Library’s hours of operation, physical space and resources. Feel free to send any questions to Andrew Lenaghan at: lenaghan@lewisu.edu

Physical Library Space

Hours of Operation
  • During Welcome Week, the Library will be open:
    • Monday Aug. 24th–Thursday Aug. 27th 7:30am –9pm
  • Beginning Sunday August 30th, through Thanksgiving Break, the Library will be open:
    • Sunday 10am –10pm
    • Monday –Thursday 7:30am –10pm
    • Friday 7:30am –5pm
    • Saturday 9am –5pm
  • All hours are subject to change as we move into the Fall Semester. Updates to hours will be posted on the Library website, social media and University app.
Entrance / Exit of Library (1stand 2ndFloors)
  • Entrance and Exit of Library will only be through campus side doors (designated with an “entrance” and “exit” sign to reduce cross traffic and interruptions in walkways), facing the Sancta Alberta Chapel AND the north elevators on the 1stand 2ndfloors of the LRC.
  • The middle elevator in the LRC will only be accessible from the basement, ground and 3rdfloorof the LRC. This is to mitigate walk through traffic from the campus side to the opposing parkway entrance/exit of LRC.
Service Desks / Point of Contact with Lewis Community Members
  • Each service desk (Circulation, Research, Research Consultations, IT Help, 2nd floor entrance/exit station) will have plexiglass placed in front of it. The Circulation Desk will be equipped with scanners for users to checkout physical materials on the opposite side of the plexiglass, so there is no handling of user’s personal ID’s or materials by the Library Staff.
  • Printer station will have markers on the floor to designate 6ft spacing, while waiting to release print jobs. The Library is strongly encouraging that all faculty and instructors consider electronic submission of course assignments by students, rather than physical copies, to lower the opportunities of COVID spread through the handling of multiple physical items by multiple people.
Seating/Space usage/Study Rooms
  • All seating on the 1st and 2nd floors is reduced by 50%. Some chairs, benches, study carrels, will be removed to provide successful safe physical distancing.
  • All group study rooms will be closed, as there is no opportunity to practice safe physical distancing, due to each room’s dimensions.
  • Individual study carrels will be available for students needing a quiet space to participate in their online courses while on campus. Additionally, disposable headphones will be provided for all students upon request.
  • The Library Vending area will not be open during the Fall 2020 Semester.
  • Food and/or drink will not be allowed in any part of the Library space.
Computer Terminals
  • The “Open Lab” (middle of the 1st floor) and the “South Lab” (near the restrooms on 1st floor) computer terminals will be reduced by 50%.
  • Each available computer terminal will have a disposable keyboard cover that users will place on themselves when working. After each computer use, we are asking that the keyboard cover be removed and disposed of and the station be cleaned with provided disinfectant materials. Both covers and disinfectant will be available in each computer lab.

Access to Library Collection and Resources

  • The Library’s online collection of e-books, academic research databases, streaming videos, etc. will be available 24/7 through the Library’s website and new discovery tool, Primo. Access to the Library’s physical collection will be available during our open hours.
  • All physical materials being returned to the Library will be placed in quarantine for 72hrs. This means materials will not be available to another patron, immediately upon their return. Once materials have passed the 72hr period, they will be placed back on the shelves.
  • Interlibrary Loan for physical materials will be available beginning Monday, August 24th. All electronic interlibrary loan is currently available and will continue to be throughout the Fall 2020 Semester.
  • Course Reserves will be available, however due to the quarantining measures above, we are strongly encouraging all faculty and instructors to review their reserve holdings in an attempt identify any materials which can be converted to an electronic copy (within copyright compliance), that then can be made available through Blackboard course shells.

Library Instruction and Research Services

The Instruction and Research Librarians are offering the following virtual options for all library instruction in the Fall 2020 courses:

  • Synchronous virtual classes via the video conferencing tool of your choice (Zoom, WebEx, Collaborate, or another platform).
  • Hybrid (flipped) option–students complete an asynchronous tutorial before class, followed by a synchronous follow-up with a librarian virtually coming to the course via the video conferencing tool of your choice (Zoom, WebEx, Collaborate, or another platform) to answer questions.
  • Asynchronous pre-recorded video on the topic(s) of your choice.
  • Asynchronous student-driven tutorial (includes videos) covering the topic(s) of your choice with an option for students to receive a certificate of completion.
  • In-Person–only under circumstances when no other options will work.

Please fill in this form to schedule a library instruction session with your class.If you would like us to create a research guide for your class,or have any questions,please contact Kelley Plass, Head of Library Instruction and Research at plasske@lewisu.edu.

The following Research Consultation options will be available for the Fall 2020 Semester:

  • Virtual Research Consultation Appointments will available during the Library’s hours of operation via Zoom, which includes a screen sharing option with an Instruction and Research Librarian.
  • Drop-in research assistance with chat or text(this also includes the option for screen sharing via Zoom) will be available as well during the Library’s hours of operation.
  • We are strongly encouraging virtual instruction and research interactions this Fall. However, if there is no other option, we will be available, by appointment, for face to face. In these instances, we are asking that each patron bring their own laptop and remain 6ft away from the Librarian while working with them in the Library.

The Writing Center

  • The Writing Center will begin the Fall 2020 semester by offering remote appointments, including feedback through email and feedback over the phone.
  • Once we begin face-to-face appointments in the Center, safe physical distancing will be practiced including the use of face coverings by tutors and students, a limited number of face-to-face appointments at all times, and the cleaning of work areas before and after each appointment.
  • To prevent the sharing of materials between writers and tutors, we will ask all students to email their papers to the Writing Center inbox prior to their appointment so that their tutor can print their own copy of the paper. Writers will then be required to bring in their own copy or laptop to view the paper.
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