Center for Academic Technology Solutions


The staff of the Center for Academic Technology Solutions is always available to answer any of your questions or to direct you to someone who has additional information. They are dedicated to helping you be successful in the classroom and welcome you to stop by.

Graesen Arnoff

Graesen Arnoff
Multimedia & Emerging Technology Specialist

Graesen is available Monday through Friday between 8:30 a.m. and 5:00 p.m. He is the CATS video and multimedia expert. Graesen is available to aid in producing academic-related videos for faculty and consulting for using video and other multimedia in a variety of methods.

Lisa Caldwell

Lisa Caldwell
Data Processing Assistant

Lisa is typically available from 8:30 a.m. until 5:00 p.m. Monday through Friday. Lisa is responsible for running daily files to ensure the integrity of Blackboard. She also maintains the management of course evaluations through Blackboard, utilizing EAC Outcomes.

Melissa Eichelberger

Melissa M. Eichelberger
Academic Technology Specialist

Melissa is available to assist with any academic technology issues.  She provides Blackboard Collaborate and SMART Board training and support. She serves as the primary contact for any student technology questions and serves as the lead for Assistive Technologies on campus.  She is also responsible for all Blackboard combined course and course copy requests.  Melissa is typically available from 8:30 a.m. until 5:00 p.m. Monday through Friday.


Joseph Jirka
LMS Administrator

Joe is available between the hours of 8:30 a.m. and 5:00 p.m. He maintains the Blackboard system. If you encounter issues with features not working correctly then report this to the Helpdesk. The ticket will reach Joe. He is also available for Blackboard support if you have questions.

Nancy O'Sullivan

Nancy O’Sullivan
Instructional Design Specialist

Thinking about designing or redesigning a new or existing course? What about exploring alternative assessment techniques or implementing new technologies to better engage your students? Nancy is ready to help you with your instructional design needs for your online, blended and web enhanced courses. You can typically find Nancy Monday through Friday, between the hours of 11am - 7:30pm.

Sue Sollie

Suzan K. Sollie
Senior Academic Technology Specialist

You can usually find Sue Monday through Friday, between the hours of 8:30 a.m. and 5:00 p.m. Faculty can contact her for Blackboard support and instructional design for online, blended and web-enhanced courses.